首次助听器使用者在线支持项目的开发过程与用户体验
Development process and user experiences of an online support program for first-time hearing aid users.
文献信息
| PMID | 42953068 |
|---|---|
| 原文 | 在 PubMed 查看原文 ↗ |
| 发表日期 | 2026 |
| 作者 | Sandra Ahlberg |
| 作者单位 | Logopedics, Phoniatrics and Audiology, Department of Clinical Sciences, Lund University, Lund, Sweden. |
| 期刊 | Frontiers in digital health |
| SCI 分区 | Q1 |
| IF | 5.5 |
| 研究类型 | 临床研究 · 临床 |
| 所属专科 | 耳科 |
中文摘要
目的： 许多听力损失者未意识到自己需要支持，或可能难以承认和接受自身的听力困难；当首次获得助听器时，许多人在康复过程中感到需要更多信息和支持。本文描述了一个瑞典语在线项目的开发过程，该项目以与诊所传统听力学康复交错进行的方式支持首次助听器使用者。
方法： 在这项形成性评价研究中，项目的框架和内容受到现有文献启发，并由临床专业知识提供依据。该项目在瑞典国家健康门户网站内实施。在迭代开发过程结束时，四名首次助听器使用者和七名有经验的助听器使用者在获得新助听器的同时平行评价了该项目，并就理解性、相关性、可管理性和易用性提供了结构化反馈，以指导进一步开发。
结果： 参与者反馈指出需要进行一些细微修改，但认为该项目对首次助听器使用者有用、可理解、相关且可管理。
结论： 终端用户的评价表明，在线支持项目的所有部分对首次助听器使用者都具有相关性，并且该项目可管理且易于使用。然而，关于辅助听力设备的内容被认为相关性较低，一些参与者在登录国家健康门户网站时遇到了困难。
英文摘要
PURPOSE: Many with hearing loss do not recognize their need for support or may struggle to acknowledge and accept their hearing difficulties, and when one receives hearing aids for the first time, many feel the need for more information and support during their rehabilitation process. The present article describes the development process of an online program in Swedish that supports first-time hearing aid users in an interleaved manner with the traditional audiological rehabilitation at the clinic.
METHOD: In this formative evaluation study, the outline and content of the program was inspired by existing literature and informed by clinical expertise. The program was implemented within the Swedish national health portal. At the end of an iterative development process, four first-time and seven experienced hearing aid users evaluated the program in parallel to the provision of their new hearing aids and provided structured feedback on comprehension, relevance, manageability and ease of use to inform further development.
OUTCOMES: Participant feedback identified the need for some minor changes but that the program was considered useful to first-time hearing aid users, comprehensible, relevant and manageable.
CONCLUSIONS: The evaluation from the end-users demonstrated that all parts of the online support program were relevant for first-time hearing aid users, and that it was manageable and easy to use. However, content regarding assistive listening devices was deemed less relevant and some participants experienced difficulties with logging in to the national health portal.